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United Airlines PR fiasco - police forcibly remove man from overbooked flight
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<blockquote data-quote="achromaticmike" data-source="post: 1086760" data-attributes="member: 4885"><p>"There's video and whatnot at the link.</p><p></p><p>It's too bad United Airlines didn't think to offer some better incentive than "vouchers to rebook". That's frankly a slap in the face, <em>if you're already on the goddamn plane.</em>"</p><p></p><p><strong>- A slap in the face? The guy agreed to United's contract when he booked his flight. He could have selected a higher fare class which would have greatly reduced / eliminated the chances of this happening as well.</strong></p><p></p><p>"Chicago to Louisville is only 300 miles, too, it ain't like they were flying across the Pacific."</p><p></p><p><strong>- Great. So then take the $800 they have to give you and rent a fucking car.</strong></p><p></p><p>"I have no idea if their actions were legal. Probably. But boy, what a fuckup. Just rent a goddamn car for the employees, or offer to sent passengers via limo or something if they give up their seats. Offer $1000 cash plus voucher, do <em>anything</em> but bring the police in. WTF did they think was going to happen once the cops were on board? If the passenger tells the cops no, they're not going to cooperate, the only card the cops have left is using violence to get compliance."</p><p></p><p><strong>- It's only a PR fuck-up because of snowflakes that can't put together logical reasoning these days. Honestly though, I expected better here.</strong></p></blockquote><p></p>
[QUOTE="achromaticmike, post: 1086760, member: 4885"] "There's video and whatnot at the link. It's too bad United Airlines didn't think to offer some better incentive than "vouchers to rebook". That's frankly a slap in the face, [i]if you're already on the goddamn plane.[/i]" [b]- A slap in the face? The guy agreed to United's contract when he booked his flight. He could have selected a higher fare class which would have greatly reduced / eliminated the chances of this happening as well.[/b] "Chicago to Louisville is only 300 miles, too, it ain't like they were flying across the Pacific." [b]- Great. So then take the $800 they have to give you and rent a fucking car.[/b] "I have no idea if their actions were legal. Probably. But boy, what a fuckup. Just rent a goddamn car for the employees, or offer to sent passengers via limo or something if they give up their seats. Offer $1000 cash plus voucher, do [i]anything[/i] but bring the police in. WTF did they think was going to happen once the cops were on board? If the passenger tells the cops no, they're not going to cooperate, the only card the cops have left is using violence to get compliance." [b]- It's only a PR fuck-up because of snowflakes that can't put together logical reasoning these days. Honestly though, I expected better here.[/b] [/QUOTE]
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