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<blockquote data-quote="scorpion" data-source="post: 1053242" data-attributes="member: 3591">To be honest I can't relate to this at all. I tend to have better experiences with female customer service reps than males. I find them more eager to please. The exception is obviously for technical issues. But for simple administrative sort of issues, I'd rather deal with a woman.There is a very simple &quot;hack&quot; I've found that improves the experience in dealing with customer service people (male or female). What is the hack? It literally could not be more simple: you greet the representative by name, introduce yourself, and you ask them to help you. Why does this work? It makes the interaction more personal. It adds a human element to what is normally a very impersonal experience. And by directly asking them for help you make them invested in providing you that help.It's a little thing that makes a big difference. Also, speak slower in general. I think a lot of guys have lost (or never developed) phone game due to the heavy prevalence of texting these days. It's a worthwhile skill to develop. People are always much more accommodating when they like you, and coming across as likable/charismatic over the phone is an aspect of game that can be learned like any other.</blockquote>

[QUOTE="scorpion, post: 1053242, member: 3591"] To be honest I can't relate to this at all. I tend to have better experiences with female customer service reps than males. I find them more eager to please. The exception is obviously for technical issues. But for simple administrative sort of issues, I'd rather deal with a woman. There is a very simple "hack" I've found that improves the experience in dealing with customer service people (male or female). What is the hack? It literally could not be more simple: you greet the representative by name, introduce yourself, and you ask them to help you. Why does this work? It makes the interaction more personal. It adds a human element to what is normally a very impersonal experience. And by directly asking them for help you make them invested in providing you that help. It's a little thing that makes a big difference. Also, speak slower in general. I think a lot of guys have lost (or never developed) phone game due to the heavy prevalence of texting these days. It's a worthwhile skill to develop. People are always much more accommodating when they like you, and coming across as likable/charismatic over the phone is an aspect of game that can be learned like any other. [/QUOTE]

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